Become a Certified Caregiving Consultant, Educator and Facilitator: Silver Level

Our Certified Caregiving Consultant™ training program offers the insights about the caregiving experience and teaches the communication techniques which enhance your connections with family caregivers. We teach you how to be effective when you consult with clients who may be experiencing the worst times of their lives.

Choose the Silver Level if you want to consult with family caregivers through your own business. You’ll also receive help putting together your business and marketing plans and connect with our eight Skills Consultants for additional support during our training. You’ll also complete training to become a Certified Caregiving Facilitator to lead caregiving support groups and become a Certified Caregiving Educator to deliver our proprietary presentation, The Caregiving Years, Six Stages to a Meaningful Journey. (Already serve family caregivers in your non-profit organization, workplace, law firm or financial planning service? Check out our Bronze Level.)

Family caregivers are searching for help. They want to connect with another who's had a similar experience and who has completed professional training. Meaning, they look for letters after a name. Our CCC, CCF and CCE letters mean an individual has committed to professional development and excellence in service to those who care and cared for a family member.

Want help selecting a program? Take our quick survey to find the right fit for you. You also can join Denise for an overview of our training programs on the third Friday of every month at 3 p.m. ET (2 p.m. CT, Noon PT).

In addition, check out these resources which offer insights into our training program and Denise’s work:

  • Learn more about Denise’s perspective by watching our archive, How Will We Care?
  • Listen to our podcast, Transforming Caregiving, which includes interviews with training program graduates and observations from Denise about our work serving family caregivers.
  • Watch presentations from Care and Share: Our Big Ideas, recorded in October 2020, and featuring ideas from Denise and several of our CCCs.

"The interactive components like the chat rooms, the worksheets, and just the delivery of the program are fantastic! The course requires thought and reflection during the modules but also afterward." ~ a program graduate

"Denise was fabulous. She is such a example of what she teaches - calm, listening, asking great questions, validating emotions and experiences. Wonderful.” ~ a program graduate

Scroll down for a comparison of our training programs to help you choose the program right for you.

Please also reach out to Denise with any questions. You can call her at 773-343-6341 or write to her at denise@careyearsacademy.com.

Enroll.

Course Testimonials

"The CCC training will allow me to better help my clients in the home health industry by also being able to focus and understand the family caregiver's needs." --Lisa M. Edwards, Assisting Hands Home Care of Plainfield


"I am so thankful that I found you and your program! It is exactly what I needed to give me that push of confidence moving forward in my business. Thank you from the bottom of my heart for your guidance and your support!" --Brenda Nesbitt, Coaching for Caregivers Canada

Your Knowledge Base + Our Process + Our Tools = Success for You and Your Client

During our course, we'll teach you the process we know that works with stressed-out and overwhelmed family caregivers.

In addition, you receive access to our unique and innovative tools and assessments. You'll receive training on how to use the tools, like the My Life Right-Now Wheel, to engage more effectively with your clients. You'll also receive training on how to turn our tools into packages you market to your clients.

Tools include various wheels (see examples below) which become visual prompts to help your clients focus on what they need and want. We also have a Caregiving Personality Assessment to uncover your client's strengths and a Peace and Comfort at End of Life assessment to help your clients create just the right environment during their caree's last weeks.

You also can join our Caregiving Support BenefitLegacy Listening and lead Care and Share™ moveable support group meetings. You leave our training with three, four-hour programs you can offer to prospective clients. With our Family Emergency Planning™, Respite In Place Planning™ and Get Paid Planning™ Tools, you have three programs that help you immediately connect with family caregivers and prospective clients.

Our Family Emergency Planning Tool™ helps your clients prepare for the What if’s; our Respite In Place Planning Tool™ inspires your clients to create a space to call their own; our Get Paid Planning Tool™ supports families as they consider hiring a family member to provide care and the 8-question assessment gives your client clarity about a current situation.

An investment in our training program is an investment in your career or business. Many of our Certified Caregiving Consultants™ bill about $40 per 30-minute consulting sessions which means you earn back your investment by billing 50 hours of your consulting time with clients. You also will earn back your investment when you enroll 25 clients into one of the four-hour programs you can offer. Or, you can earn back your investment when you help 50 clients with their Family Emergency Plan. (Everyone needs a Family Emergency Plan.)

As an Educator, you can present our proprietary workshop, The Caregiving Years, Navigating the Six Caregiving Stages, to generate leads for your business.

With this level of training, we've been approved to provide 53 continuing education hours for graduates of all three of our training programs: Certified Caregiving Consultant™, Certified Caregiving Educator™  and Certified Caregiving Facilitator™.

The Training

We're committed to delivering the best possible training experience for you. With our CCC training, you receive:

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Innovative Insights

You'll receive the market insights that Denise learned from her 30 years of experience working with family caregivers. Denise has interacted with family caregivers almost daily through in-person and virtual support groups. This commitment to studying the caregiving experience informs Denise's work which means you benefit from an amazing course of study.

Value: $100,000

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Effective Skills

You'll learn the three-prong communication strategy Denise began using in 2004 to effectively work with overwhelmed and stressed-out family caregivers. With this communication strategy (asking, listening and validating), you'll create a safe space for your client which means you'll be able to offer ideas, suggestions and resources personalized to each client's situation. You’ll also end your conversations with family caregivers at peace because you will feel confident that you have done enough.

Value: $15,000

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Personal Training

You'll receive an intimate, effective classroom experience because we limit the number of students per class. You practice your skills with us so that you feel confident using your skills with your clients. You also get 30- and 60-minute sessions with our 8 CCC Skills Consultants. Our Skills Consultants are Certified Caregiving Consultants who help you practice listening, questioning and validating -- the core skills of our program. We also have consultants who will help you deliver complementary sessions to prospective clients, become a Caregiving Resource Navigator and help you with your networking skills. We also have a Skills Consultant who will help you build relationships to help you grow your business and who will offer insights on how to support family caregivers and former family caregivers in their grief. In addition, we’ve added a Gallup CliftonStrengths Assessment. The assessment and follow-up coaching session with a Skills Consultant is included in the cost of your CCC enrollment.

Value: $10,000

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Hands-on Experience

We believe regular interactions with family caregivers will be key to your success after our training ends. You will host your own FB Live, a Zoom meeting and complete five consultations with family caregivers and former family caregivers. In addition, you’ll spend three hours attending an in-person or virtual support group meeting. We consider these 7 hours to be the clinical part of our training.

Value: $10,000

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Support

You gain the skills to support a client during their worst days, including learning a process you can use to support a client experiencing suicidality. Our CCC Manual includes suggested questions to ask family caregivers and offers referrals you can make to help family caregivers in each stage of the experience. You also will gain insights in the unmet needs and universal emotions of family caregivers in each stage. Join our monthly CCC virtual meetings, a community passionate about its and committed to your success.

Value: $10,000

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Relevance

We are committed to understand today’s caregiving challenges. You’ll receive access to our:

  • 2017 Annual Family Caregiver Survey Results
  • Family Caregiver Stress Survey Results
  • 2019 Working Family Caregiver Survey Results.

Use our research, which includes extensive write-in answers from family caregivers, to develop your specialty and demonstrate the need for your services.

In addition, we’ve created special training, Cultivating Systemic Inclusion, to help you serve clients who experience systemic racism. Dannelle LeBlanc, one of our CCCs, leads this training and offers you the skills you can use with your clients.

Value: $35,000

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Credibility

Our program assures your clients of your commitment to being the best resource possible for them. Because you commit to upholding our Pledges, Goals and Beliefs, your clients can trust you with their very personal caregiving challenges. With our program, you'll have the confidence to do your best work. You'll also benefit from our program's reputation for delivering excellence.

Value: $5,000

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Tools

Our thoughtful Tools help your clients pinpoint obstacles, stresses and worries. The simplicity of our 40-plus library of Tools means your clients understand where they are and where they want to be. The Tools spark meaningful, stress-releasing conversations. The Family Emergency Planning™, Respite In Place Planning™ and Get Paid Planning™ Tools and a 8-question assessment give your clients clarity about their current situation so they take the right next step. With the Tools, you do great work quickly, a bonus for time-pressed clients.

Value: $18,000

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Opportunities

We want you to be successful. You'll receive guidance so you can create a Simple Caregiving Solution, which becomes your offering to family caregivers. You leave our program with a certification and a ready-to-go product or service you can begin offering to family caregivers. You'll also be listed on The Caregiving Years Training Academy and have your own page. We work with companies in Canada and the U.S. to provide CCC consultations to their app users, community members and website visitors.

Recently, our CCCs participated in various events, including our The Caring Conference: Our Resilience Spirit, Beginning Again Virtual Retreat, Care and Share: Our Big Ideas, Healing the Holidays and Healing After the Holidays. Because of their participation in our Systemic Racism panel discussion, Dannelle LeBlanc, Kathryn Floyd and Beverly Nance shared their experiences in additional panel discussions, including for the National Association of Healthcare Advocacy and USC School of Gerontology. Brandi Blair, Dawnita Brown and Sharon Hall also presented at the 2021 Spring Alzheimer’s Conference cosponosred by the Alzheimer’s Association Illinois Chapter. Finally, we’ve organized a Coalition of Certified Caregiving Consultants who support our advocacy efforts.

Value: $10,000

Training Program Pricing

Our program’s value: $210,000

Your investment: $3,997

You can pay in full or with our payment plan. With our payment plan, you pay for your program over four payments, with your first payment made at time of enrollment.

Enroll.

Training Program Options

Choose to complete our training at the pace that's right for you. After enrolling you’ll schedule your CCC, CCE and CCF live training. You’ll join the live training dates after completing your recorded modules.

If you like a steady pace, then choose our CCC four-week program; you'll watch a module and attend a live virtual meeting every week for four weeks. If you want a quicker pace, than choose our one-day CCC training; you'll watch all nine modules and then attend a one-day live training program.

You also can choose to complete the CCC, CCE and CCF live training over three consecutive days.

Check our training dates calendar.

Training Program Details

Your program includes both live and on-demand training. With that combination, you do work on your own and then gather with Denise and other students to discuss the material. You'll receive deeper insights and helpful practice during those live training opportunities. Check out our training dates.

CCC Training Details

1. Our Caregiving Master Classes
Our Caregiving Master Classes form the foundation for our training material and include The Six Caregiving Stages, The Caregiving Fatigues, Resilience During Caregiving, The Family Caregiver’s House of Cards, Art of Listening and Grieving After Caregiving.

2. Nine On-Demand Modules
Our nine recorded modules provide an overview of the caregiving experience and insights into our core skills (questioning, listening and validating) and tools (our wheels).

    • Module 1 through Module 6: The Caregiving Years
      We'll delve deep into The Caregiving Years concept so you have an indepth understanding of the family caregiver experience and a perspective that best helps you help family caregivers. You’ll also complete our special training, Cultivating Systemic Inclusion, to help you serve clients who experience systemic racism.
    • Module 7 and Class 8: Working Well with Family Caregivers
      You'll encounter individuals who may feel sad, bitter, resentful and angry. You'll learn techniques and gain skills to ensure your connections with family caregivers are both successful and powerful. You’ll also learn a process you can use to support a client experiencing suicidality.
    • Module 9: Tools and Assessments
      Denise will show you how to use our tools and assessments so that you and your clients engage more deeply and effectively.

3. Live Training
Our live discussions, which take place either every week or during a full day together, provide opportunities for you to discuss the material from our 9 Modules, practice your skills and talk through caregiving issues.

The live class agenda includes:

  • Discussions of:
    • our pledges, goals and beliefs.
    • our client’s burn-out from illegitimate tasks.
    • hope and preparing for the future.
    • working with resistance, denial and fear.
    • helping clients with system navigation.
    • losses during the caregiving experience.
    • a family caregiver’s house of cards.
  • Practice of:
    • our 8-question assessment.
    • our three-prong communication strategy.
    • Family Emergency Planning Tool.
    • Respite In Plan Planning Tool.
  • Insights about:
    • the six caregiving stages
      • universal emotions
      • unmet needs
      • losses
      • values and priorities
      • expressions of love
      • resources
  • Confidence in offering:
    • our four-hour client program. You’ll leave the training with a four-hour program into which you can enroll clients immediately after becoming certified. After completing the four-hour program with your clients, you can recommend how clients can continue to work with you through programs and services you create.

4. Skills Practice
You connect with our Skills Consultants to practice our communication techniques and to create plans to be ready for a successful launch of your consulting services. You'll also complete Gallup CliftonStrengths Assessment and receive a follow-up coaching session to understand how to use your strengths in your work as a CCC.

5. Additional requirements for certification: 

  • Pass a two-part exam;
  • Demonstrate knowledge of the three skills we learn;
  • Host a FB Live;
  • Host a 50-minute Zoom meeting;
  • Spend three hours attending a caregiving support group meeting;
  • Complete 5, 30-minute consulting sessions.

CCE Training Details

You watch four recorded modules at your convenience and then attend a live workshop. You also will receive The Caregiving Years PowerPoint presentation you can personalize with your logo and company information.

During our one-day workshop, you present a 45-minute seminar on one of the following:

    • The Caregiving Years overview,
    • two stages of the concept that you choose;
    • one stage of the concept that you choose.

We provide feedback and provide a real-life audience experience to ensure you feel comfortable and confident presenting the material.

CCF Training Details

You attend a live four-training during which you will:

  • understand how to use our proprietary caregiving tools (our “Wheels”) in your groups;
  • learn the facilitation skills which will help you create effective conversations in your groups;
  • experience the technology (Zoom) you could use to hold a virtual support group;
  • practice the facilitation skills with fellow classmates.

After Enrolling
After enrolling in the training program, you will receive immediate access to our course directory. Your directory contains all your training material and information on how to complete your certification. You also will:

  • Schedule your live training dates:
    • Your CCC live training, either week-to-week or a full day.
    • Your CCE and CCF live training is four hours in length.
    • Receive immediate access to your CCC, CCE and CCF training modules.
    • Download your manual and books.

Questions about whether or program is the right fit for you? Feel free to Call Denise at 773-343-6341 or send her an email (denise@careyearsacademy.com). She's happy to connect to talk through the program and whether it's right for you. In addition, feel free to reach out to Denise if you'd like to take our training but don't see training dates that fit your schedule. (See our calendar of Training Dates.)

"The interactive components like the chat rooms, the worksheets, and just the delivery of the program are fantastic!
The course requires thought and reflection during the modules but also afterward."
~ a CCC student

Ready to go? Enroll.

You also can view our calendar of upcoming CCC, CCE, CCF and CCS training dates.

Bronze

$1,997 Renew every two years
  • Become a Certified Caregiving Consultant
  • Charge individuals and organizations for your services
  • Your training material includes our research of family caregivers, caregiving stress and working family caregivers
  • Use our proprietary tools
  • Five video tutorials to help you use our tools
  • Monthy calls with fellow graduates to practice and enhance your skills and use of our tools
  • Enrollment in our 6 Master Classes
  • 9 module program
  • Special module on Cultivating Systemic Inclusion
  • 40 CEUs available for IL health care professionals, nurses in all 50 states, CCM® Board Certified Case Managers, Certified Dementia Practitioners, Certified Senior Advisors, and SHRM-CPSM or SHRM-SCPSM
  • In Chicago, Other Locations As Available and Virtual

Silver

$3,997 Renew every two years
  • Become a Certified Caregiving Consultant, Educator and Facilitator
  • Charge individuals and organizations for your services
  • Your training material includes our research of family caregivers, caregiving stress and working family caregivers
  • A proven presentation program that family caregivers love
  • Monthy calls with fellow graduates to practice and enhance your skills
  • Use our proprietary tools
  • Five tutorials to help you use our tools
  • Enrollment in our 6 Master Classes
  • 9 module CCC program
  • Special module on Cultivating Systemic Inclusion
  • 53 CEUs available for IL health care professionals, nurses in all 50 states, Certified Dementia Practitioners, Certified Senior Advisors, and SHRM-CPSM or SHRM-SCPSM
  • Bonus module to help you market your business
  • 30-Minute Sessions with our Skills Consultants, including help with business structure
  • CliftonStrengths assessment and one-hour coaching call to tap into your strengths
  • Two one-hour coaching calls with Denise
  • 4-class CCE program
  • 4-hour live CCF training
  • Save when you enroll in the three programs at the same time
  • In Chicago, Other Locations As Available and Virtual

Gold

$6,497 Renew every two years
  • Become a Certified Caregiving Facilitator, Consultant and Educator
  • Special six month program
  • Charge individuals and organizations for your services
  • Your training material includes our research of family caregivers, caregiving stress and working family caregivers
  • A proven presentation program that family caregivers love
  • Monthy calls with fellow graduates to practice and enhance your skills
  • Use our proprietary tools
  • Five tutorials to help you use our tools
  • Enrollment in our 6 Master Classes
  • 9 module CCC program
  • Special module on Cultivating Systemic Inclusion
  • 53 CEUs available for IL health care professionals, nurses in all 50 states, Certified Dementia Practitioners, Certified Senior Advisors, and SHRM-CPSM or SHRM-SCPSM
  • Bonus module to help you market your business
  • 30-Minute Sessions with our Skills Consultants, including help with business structure
  • CliftonStrengths assessment and one-hour coaching call to tap into your strengths
  • Six one-hour coaching calls with Denise
  • 4-class CCE program
  • Four-hour virtual CCF training
  • Understand how to use our proprietary caregiving tools in your groups
  • Organize and host caregiving support groups
  • Improve communication within your family about caregiving issues
  • Special Simple Solution Training
  • Time management training
  • Marketing and messaging training
  • Host and present at a virtual caregiving event you create with other training program participants
  • Support to help you launch a podcast, YouTube channel, blog and social media accounts
  • Ongoing marketing events on social media to help you connect with prospective clients
  • Monthy calls with other training program participants
  • Receive 10 additional Family Caregiver Planning tools
  • Save when you enroll in all three programs at the same time
  • In Chicago, Other Locations As Available and Virtual

CCC CEUs

Health, HR and Coaching Professionals
We've been approved to provide 46 continuing education hours for the following professionals who complete our Certified Caregiving Consultant™ training program and and 7 continuing continuing education hours for the following professionals who complete our Certified Caregiving Facilitator™ training program. Continuing education hours are provided by the Continuing Education Institute of Illinois.

  • Certified Dementia Practitioner®
    We can provide 53 continuing education credits for Certified Dementia Practitioners® in all 50 states.
  • Certified Senior Advisor®
    We can provide 53 continuing education credits for Certified Senior Advisors® in all 50 states.
  • Nurses
    We can provide 53 continuing education credits for nurses in all 50 states.
  • SHRM Professional Development Credits
    This program is valid for 53 PDCs for the SHRM-CPSM or SHRM-SCPSM in all 50 states.
  • Professional Coaches
    Professional coaches can earn 46 hours for resource development in all 50 states.

We also can provide 53 CEUs for the following Illinois professions:

  • Counselor-Professional/Clinical
  • Dental Hygienist
  • Dietitian/Nutritionist
  • Marriage and Family Counselor
  • Nursing Home Administrator
  • Occupational Therapist
  • Physician
  • Psychologist
  • Physical Therapist
  • Respiratory Therapist
  • Social Worker

Meet a Trainer: Denise M. Brown

Denise M. Brown launched CareGiving.com in 1996 and sold the online community in March 2020. CareGiving.com was the first website to add online caregiving support groups, daily caregiving chats and blogs written by family caregivers. Through its blogs posts, podcasts and video chats, CareGiving.com holds one of the largest online libraries of caregiving stories.

Next Avenue named Denise a 2017 Influencer in Aging, one of "50 advocates, researchers, thought leaders, innovators, writers and experts who continue to push beyond traditional boundaries and change our understanding of what it means to grow older."

Denise launched the Caregiving Consultant Training™ program in 2016 to create opportunities for former family caregivers to share their wisdom, knowledge basis and encouragement with current family caregivers.

Read more about Denise.

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CCC Certification

Once you've completed our program, you become certified after you:

  • Pass a two-part exam;
  • Participate in 30-minute calls with our CCC Skills Consultants;
  • Demonstrate knowledge of the three skills we learn;
  • Host a FB Live;
  • Host a 50-minute Zoom meeting;
  • Spend three hours attending a caregiving support group meeting;
  • Complete 5, 30-minute consulting sessions;
  • Tell a four-minute caregiving story, either yours and another's (like a colleague or friend) during our training

We have learned that students who quickly complete their certification requirements do best after finishing our program. We now require that students complete their certification requirements within 90 days of their training date. Students completing their requirements 91 days or after will inquire a $200 penalty in order to become certified. For example, let's say you enroll in and pay for our CCC training on January 1. You choose to take a training on March 1. You have 90 days from March 1 to complete the certification requirements.


CCC Qualifications

To be qualified to take our training program, you must:

  • Have a personal or professional caregiving experience, whether currently or in your past;
  • Be compassionate, open-minded and curious;
  • Have peace about your own caregiving experience. When you have a peace, you can release your story so you can be fully engaged in your client's.

CCC Renewal

You re-certify every two years when you meet the following criteria:

  • Pay a renewal fee of $249
  • 8 CEUs
  • Participate in a webinar
  • Pass an exam
  • Help Denise or a CCC Advisor with a pressing problem

Enroll.

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